Hotline Monthly Reporting

As part of our commitment to transparency and continuous improvement, the Tourism Best Management Practices (TBMP) program publishes monthly reports throughout the summer season.

These reports provide a summary of hotline calls, community feedback, and tourism-related observations received during the month. By sharing this information publicly, we help community members, tourism partners, and local leaders stay informed about visitor-related concerns and successes while tracking trends over time.

The reports also help identify recurring issues, measure the effectiveness of solutions, and support ongoing collaboration between the tourism industry and the Ketchikan community.

Monthly reports are posted below and are available for anyone interested in following the program's progress and the topics being discussed throughout the season.

Ketchikan Visitors Bureau Ketchikan Visitors Bureau

Hotline:

(907)225-8267

Please note: This is a landline number and cannot receive text messages.

This program is a cooperative effort of visitor industry businesses, industry associations and local government. Begun in 1997 in Juneau, Tourism Best Management Practices (TBMP) are intended to minimize the impacts of tourism in a manner which addresses both resident and industry concerns.

We acknowledge that Ketchikan, or Kichxáan in the Tlingit language, is situated on the ancestral lands of the Tlingit people, who have lived on these shores for over 10,000 years. The name "Kichxáan" reflects the deep connection between the Tlingit Nation and this beautiful landscape, which has long served as a place of residence, trade, and cultural significance. We honor the Tlingit heritage that continues to shape this community and are grateful for the opportunity to live and work on this land. As you explore Ketchikan, we invite you to respect and celebrate the rich history and traditions of the people who have called this place home for generations.

Gunalchéesh, Thank you

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