Ketchikan’s Visitors Centers serve as welcoming starting points for travelers arriving in Alaska’s First City. Conveniently located along the downtown waterfront near cruise ship berths, the centers provide free information, maps, and local guidance to help visitors make the most of their time in the community.
Friendly, knowledgeable staff and volunteers are available to answer questions, offer directions, and share up-to-date details about local attractions, transportation, and services. Whether you are looking for a quick recommendation or help planning your day, the Visitors Centers are open to assist.
What You’ll Find Here
The Visitors Centers are designed to help travelers get oriented quickly and easily. Services and amenities include:
Free visitor information and local advice
Printed maps and guides
Assistance with directions and transportation options
Tour meeting locations
Community and event information
Public restrooms
Indoor space to pause, plan, and ask questions
Both locations offer the same welcoming environment and core services in convenient, easy-to-find settings. The main Visitors Center at Berth 2 also includes an on-site tour center where visitors can explore available tours and purchase tickets for a variety of local attractions.
"The Rock" Statue outside of the berth 2 visitors center.
Berth 3 Visitors Center
Getting There
Visitors can reach either Visitors Center in several ways:
On foot: Both centers are located directly along the downtown waterfront and are easily accessible from cruise ship docks, hotels, and downtown streets.
By vehicle: Downtown parking areas are located within walking distance of both locations, though availability may vary by season.
By public transportation: Ketchikan’s public bus system serves the downtown area, with multiple stops close to the waterfront and Visitors Centers.
By water: The centers are positioned adjacent to cruise ship and harbor facilities, making them convenient first stops for travelers arriving by sea.
Helpful Tips for Your Visit
Stop in early during your visit to pick up maps and plan your time in Ketchikan.
Staff can provide current information on weather conditions, seasonal activities, and transportation.
Restrooms are available to the public at both locations.
Hours of operation may vary seasonally. The Berth 2 Location is open year round with shorter hours during the winter season.
